An online platform has been created to educate power consumers of their rights under the reformed power sector in Nigeria. Not only that, if you have suffered from any breach of your rights, you can get *free help* on that platform to enforce your rights.
JUST SO YOU KNOW:
“Do you know that, by law, you are entitled to at least 14 days between the date you receive your Electricity bill and the date when you are to pay that bill?
Do you know that, by law, your Electricity Distribution Company must give you a written notice of disconnection before it can disconnect you for non-payment of your bill?
If you answered yes to the last question, then do you know that, by law, your Electricity Distribution Company must wait for at least 90 days from the date of giving you notice of disconnection, before it can legally disconnect you?
Do you know that if you are unlawfully disconnected, you can compel your distribution company to reconnect you without paying a reconnection fee and that you can get this done without going to court?
Do you know that, if you are illegally disconnected, you are entitled to damages at a minimum of #1,000 per day to be paid by your Electricity Distribution Company for each day of disconnection till your power is restored?
Do you know that there is an administrative body that meets in your city, or a city close to you, that monitors the activities of Electricity Distribution Companies and will compel them to respect your rights if they breach same?
If you answered NO to any of these questions, then you, like so many others, are the victim of a conspiracy of silence by the Electricity distribution companies, who have been statutorily mandated to carry out regular public awareness campaigns on these and other consumer rights within their franchise area.
There is a solution at hand.
Go to www.nepawahala.ng
Register. Ask any question that bothers you. Ask for help. It’s all free.
One candle loses nothing by lighting another. It only spreads light and pushes back this present darkness. If you have suffered from a breach of your rights as a power consumer, chances are someone you know has been, or is, a victim too. Light a candle. Push back the darkness by sharing this message widely.